Frequently Asked Questions
Ordering & Printing FAQs
Ordering Questions
1. What transfer sizes are available?
Regular Sheet Options:
- 4″ x 4″
- 5″ x 3″
- 8.5″ x 5.5″
- 11″ x 4.25″
- 8.5″ x 11″
- 11″ x 17″
- 13″ x 22″
Gang Sheet Options:
- 22″ x 12″ up to 22" x 100"
- Unlimited design and size variations
- Cost-efficient for maximizing space
For larger custom sizes, please contact us.
2. Are color formats other than CMYK accepted?
We primarily use CMYK for printing. Please convert all files to CMYK to avoid color discrepancies.
3. How much detail can your transfers reproduce?
Our DTF transfers capture photo-realistic quality, ensuring your designs come to life with precision.
4. Where are the transfers produced?
All our transfers are proudly made and dispatched from our Los Angeles facility.
5. What's the turnaround time?
Orders typically take 1-3 days. For faster service, contact us directly.
6. What about shipping times?
Shipping from Los Angeles, expect delivery within 2-5 business days in the US, excluding production time.
7. Can I change or cancel my order?
For changes or cancellations, please contact us as long as production hasn't started.
Printing Questions
What do I need to start printing?
- A heat press machine suitable for your design size
- Graphics in the correct format (300 dpi)
- A SUPERSTAR mindset!
Which heat press should I get?
Starting out, any heat press capable of 300°F/160°C with even pressure will work. Use a heat gun for temperature accuracy and perform a pressure test for quality assurance.
Are your transfers eco-friendly?
Yes, our process is eco-conscious, utilizing water-based inks and recyclable PET film, minimizing environmental impact compared to traditional printing methods.
How long can transfers be stored?
Keep transfers in an air-tight, zip-lock bag for 4-6 months. Properly sealed, they can last even longer.
Can transfers be pressed onto 100% cotton?
Absolutely. Press at 320°F for 10-15 seconds. For a matte finish, press again with kraft paper. Always test on your fabric first.